Experian at a Glance

At Experian, we unlock the power of data to create opportunities, improve lives and make a difference to society
For more than 125 years around the world, we’ve been gathering, analysing and processing data in unique ways. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

At Experian we have always believed that data has the potential to transform lives and create a better tomorrow.

To do this data needs to be understood, interpreted and the knowledge it holds acted on. The sheer amount of data and information available today might seem overwhelming. But we’re transforming this wealth of data into something meaningful. We work to do just this: every day we’re investing in new technologies, talented people and innovation to help our customers maximise every opportunity by unlocking the possibilities that data holds.
  • Listed on the London Stock Exchange (EXPN)

  • Constituent of the FTSE 100 index

  • We employ approximately 17,200 people in 44 countries

  • Corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil

Our capabilities help you foster meaningful, profitable, and risk-controlled interactions with your customers throughout the relationship…
  • PLAN

    PLAN

    Customer insight Market insight

  • KNOW

    KNOW

    Credit risk
    Data quality
    Identity solutions
    Know Your Customer Holistic customer view
    Structure alternative data

  • ACQUIRE

    ACQUIRE

    Portfolios and regulation
    Enrichment
    Acquire the right customers
    Fraud prevention
    Multichannel lead generation

  • MANAGE

    MANAGE

    Customer optimization
    Increase customer lifetime value (LTV)
    Comply with regulations
    Debt management
    Decisioning

  • GROW

    GROW

    Maximize customer relationships
    Maximize customer value Customer Retention Optimize utilization and usage Real-time decisioning

…and empower consumers to confidently manage decisions and create opportunity at important moments.
Featured Articles
18261826

A group of London merchants start swapping information on customers who fail to settle their debts. One such association, the Manchester Guardian Society, formed in 1826, later became an integral part of Experian.

18971897

Jim Chilton joins his uncle’s law firm in Dallas, Texas. He begins to list both good and bad credit risks and persuades merchants to pool credit information. Later the Chilton business became part of Experian.

19001900

Abraham Rose founds Universal Stores in Manchester, in the UK. Later known as Great Universal Stores (GUS), it becomes one of the UK’s largest home mail order companies and its vast stores of data gave birth to Experian’s UK operations.

19571957

Simon Ramo and Dean Wooldridge, two of the world’s most famous aerospace engineers, appear on the cover of TIME magazine. In 1961, Simon Ramo predicts the ‘cashless society’. They later form TRW, a partnership with Thompson Products.

19681968

A consortium of Brazilian banks forms Serasa. Like its American and British counterparts, Serasa undergoes waves of technical advancement, installing its first computer in 1981 and linking its database to the banks by 1989.

19851985

A strategy is started to use analytical skills to develop new targeted marketing products. New products were launched just as the boom in direct marketing gets under way.

19861986

TRW dips its toe into the direct-to-consumer market, with a service called Credentials. However, the concept was ahead of its time and it would require the development of the internet to establish the consumer as a customer.

19961996

Experian is formed when the UK and US businesses are combined under the ownership of GUS.

20062006

On 10 October 2006, Experian demerges from GUS to become an independent company listed on the London Stock Exchange, with an initial share price of £5.60. Under Don Robert’s leadership, Experian aims to develop its business worldwide.

20072007

Experian takes a controlling interest in Serasa, the world’s fourth largest credit bureau and the biggest in Brazil. This is the most significant step since the British and American businesses were combined in 1996.

20122012

Heart of Experian launches, to inspire the commitment and involvement of every employee. Don Robert states that: “At Experian, either everyone is a rock star or no one is a rock star. We get things done in partnership.”

20142014

A new era dawns for Experian as a new team takes over with the retirement of Sir John Peace, one of Experian’s founders. The pioneering spirit remains as strong as ever as Experian pushes forward into promising new high growth markets.

20162016

Our brand reflects who we are, what we do and what we believe in. It describes what we do and our purpose – powering opportunities and helping to create a better tomorrow – for people, businesses and society.