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Consumer Services
Understand and take control of your credit.
Your Experian Credit Score is a straight forward way of showing how lenders may view you, based on information in your Experian Credit Report. The better your credit score the better your chances are of getting a credit card, a loan or even a mortgage, along with great rates for each. Your Experian Credit Report allows you to see the information lenders use when carrying out a credit check. If you have a low score or there is room to improve, checking your credit report can help you see whether the information on it is correct and understand what could be affecting your score.
Get Your Credit Report
GUIDE ON HOW TO RAISE A DISPUTE
A step-by-step guide to on how to raise a dispute regarding correction in information in your Experian credit report.
RAISE A DISPUTE ON YOUR CREDIT REPORT
We work with you to address your queries / disputes.
FAQs – EXPERIAN CREDIT REPORT
Decode credit pull alerts: FAQs on impact, management, and understanding.
FAQs – CREDIT NOTIFICATIONS
Decode credit pull alerts: FAQs on impact, management, and understanding.
Why Experian?
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Comprehensive consumer credit information
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Operates 17 consumer credit bureaus locally
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Gain greater clarity on credit history
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An Individual Consumer / Commercial entity can call or write to the Consumer Support team at:
- Call – 022 – 6641 9000 (Monday to Friday – 9:30 am to 6:30 pm)
- Email – Consumer.Support@in.experian.com
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Level 1
- Call – 022 – 6641 9000 (Monday to Friday – 9:30 am to 6:30 pm)
- Email – Consumer.Support@in.experian.com
- Raise a dispute – Click here to raise a dispute on your credit report
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Level 2
In case the above mentioned time lines of 7 days for query and complaint and 30 days for disputes are not met
- Name – Ashok Gupta
- Email – nodal.officer.india@in.experian.com
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Level 3
In case there is no response from the Nodal Officer within 7 days of the call or email
- Name – Sravanthi Rao
- Email – principalnodalofficer.india@in.experian.com
(In case emails are received to the Nodal and / or the Principal Nodal officer without having been sent to Level1, response will be received from Level 1 itself.)