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Experian’s core expertise lies in data and analysis, which enables our customers to get unique insights which lead to making informed decisions for profitable growth. We work closely with Decision Analytics clients in more than 60 countries across diverse industries, including financial services, telecommunications, retail, leasing, automotive, insurance, government agencies and utilities, enabling them to make billions of customer-focused decisions annually.
Contact us to know how you could leverage our global expertise to achieve business growth.
Insights into Customer Debt
Overview:
A smart collections and recovery strategy entails the identification of the most effective actions for each account across different collection stages, including pre-delinquency, and implementing them seamlessly into the existing collections operation. Experian’s Portfolio Management Package is a unique collections strategy service, which takes the organisation’s customer accounts and combines data, software and analytics with embedded collections expertise and customised strategies to assess risk and collectability.
The Portfolio Management Package also offers sophisticated pre-delinquency and strategic collections tools, which were previously accessible only with large-scale system investments. It is the ideal solution for any lender who wants to access the power and performance of Experian's Strategy Management solution without the need to invest in software and IT resources.
What Portfolio Management Package does best:
Centrally hosted secure data: Portfolio Management Service combines Experian’s market-leading Strategy Management tools with data, analytics, consulting and reporting in a single, packaged service hosted in Experian's secure data centre.
Best-practice collections strategies: Based on the customer’s financial information, these strategies are parameterised for each organisation for rapid deployment.
Continuous feedback: Embedded expertise is supported by consulting services in order to develop initial strategies followed by monthly reviews. Consulting reviews and ‘Champion/Challenger’ facilities are provided for continual evaluation and improvement of strategies. Specialised reports to measure and evaluate collections and financial performance include population stability, roll rates and scorecard reviews.
Multiple scoring models: Diverse yardsticks and models are used for gaining deep insights based on industry-wide data, or custom-developed with data from the client’s own portfolio.
Access to external data: Multiple external data sources for cross-checking credit history are utilised.
Optimal utilisation of resources: As a packaged service, securely hosted by Experian, the Portfolio Management Service delivers immediate return with no IT investment and minimal set-up costs and time.