Business Services to Help You Succeed

As the industry leader in utilizing data and analytics, Experian provides insights that help you target new markets, improve response rates, maximize revenue and minimize risk. Our solutions enable you to effectively manage your customer lifecycle through all stages.

Business Services Across Customer Lifecycle

Customer Targeting and Engagement

As a global leader in providing information, analytics and marketing services to organisations, Experian enables informed decision-making. By integrating and analyzing data from all sources, Experian provides a 360-degree view of consumers and their behaviours that enable superior targeting through increasingly ubiquitous digital media.

Tools:

CHEETAHMAIL™ - The Complete Email Marketing Solution

Customer Acquisition

Experian's target-marketing platforms and databases help in identifying the right customer for your business to achieve maximum value and minimum risk. Our tools for customer acquisition empower you to manage the entire ‘application-to-customer’ life-cycle, connect to all relevant internal and external data sources, apply strategy across all platforms of your business and prevent application frauds.

Tools:

TRANSACT™: Originations Strategies that Work

HUNTER™: Application Fraud Prevention

Customer Management

In today’s highly competitive landscape, spiralling customer acquisition costs and demanding consumers make it imperative for financial service providers to actively engage and retain their portfolio of customers. Experian’s solutions provide revealing insights into customer needs and behaviours so that you can market the right products to the right customers. 

Tools:  

Customer Management for Retail Banking

PROBE™: Leveraging CASA Customer Touchpoints

Collections and Recoveries

With the ever increasing customer acquisition costs, consumer demands, debt burdens, and need for effective customer retention, Experian offers to take your focus and anxiety off issues regarding debt recovery and put it back into the core business processes. Experian’s collections and recoveries solutions are based on the need to automate and streamline the collections process to minimise risk and maximise profitability.

Tools:

Portfolio Management Package: Insights into Customer Debt

TALLYMAN™: Maximizing Collections and Recoveries

Data and Analytics

Data is a critical and strategic tool that powers business today. At Experian, we have spent over 30 years refining our expertise in interpreting data and leveraging it to create more valuable and profitable customer relationships for our clients. Our best-in-class analytics solutions transform data into information, enabling organisations to accurately predict applicant and customer behaviour.

Business Information Services

Experian Business Information Services provides information on millions of companies from more than 220 countries. The Experian Business Information Report or BIR has enabled thousands of banks, credit gaurantors, exporters, importers and businesses to achieve their growth targets while better managing credit risk associated with it. Every Experian BIR includes a standardized score of 0-100 making it easy to understand, interpret and use. It is more granular and can be used in global risk management across sectors, geographies and company types. Another unique feature of the report is the recommended credit limit for the company in evaluation. 

Business Services

Helping You Succeed

Experian’s core expertise lies in data and analysis, which enables our customers to get unique insights which lead to making informed decisions for profitable growth. We work closely with Decision Analytics clients in more than 60 countries across diverse industries, including financial services, telecommunications, retail, leasing, automotive, insurance, government agencies and utilities, enabling them to make billions of customer-focused decisions annually. 

Contact us to know how you could leverage our global expertise to achieve business growth.

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