We continue to focus on our strategic objectives which are:
Deepening customer relationships
We support our clients by using our expertise and breadth of capabilities, providing powerful solutions to meet their needs.
Providing innovative products and services
Our market leading products and services solve our customer’s issues and help them identify new opportunities.
Supporting our clients by specialising and expanding into new vertical market sectors
We develop and adapt our innovative products and services to fit any new market sector. Experian brings it's globally successful solutions to address business challenges and leverage opportunities by extracting the core paradigm and applying it to similar scenarios across industries and markets.
Fundamental to meeting our strategic objectives are three key elements; People, data & analytics and technology. We bring together the best people, data & analytics and technology to achieve the best results for our customers.
Our people provide a combination of functional expertise and a deep understanding of the markets in which our clients operate. This insight means that we can offer best practise solutions tailored to our customer’s individual requirements.
"...It is one thing having a great product on offer, but the benefits can only be optimised when backed up by the right service and the right people. Experian achieved it all, as proved by the massive benefits we have seen already - £35 million of fraud prevented in just six months."
Chris Preston, Head of Credit Risk, Edeus.
Data & Analytics
Our core expertise lies in the ownership and operation of comprehensive databases about consumers and businesses. From these, we are able to extract significant extra value by applying our own proprietary analytics and software.
Our purpose-built data centre in the UK provides our clients with a safe, secure, highly resilient facility for delivering critical services. We offer the capability and scalability to meet the ongoing needs of our clients and support their future requirements with a 24/7 service, 365 days a year.
Business Unit Structure
Experian is managed on a geographic basis across four core geographies: North America; Latin America; the UK and Ireland; and EMEA (Europe, Middle East, Africa)/Asia-Pacific.
Experian has more than 100,000 clients globally across diverse industries and markets. A sampling of our clients includes: American Express, Axis Bank, Barclays, BMW Financial Services, BNP Paribas, Coors Brewers UK, France Telecom, Hilton Hotel, ICICI Bank, National Australia Bank, Royal Mail, UNICEF, Westpac, Yahoo!
Our story is one of ground-breaking innovation. Bringing together our core capabilities; information, expertise and partnership, we have come a long way since 1980. Experian traces our origins to CCN, an information services business established in 1980 by our former parent company, GUS. Between 1980 and 1996, CCN expanded into adjacent business lines in the UK. In 1996, GUS significantly increased its presence in the US market with the acquisition of the former TRW credit, decision analytics, direct marketing and real estate information businesses. Experian was formed in 1996 when GUS plc merged TRW Information Systems & Services and CCN Group. Additional acquisitions and mergers have been made since 1996 to incorporate competencies such as database management, data hygiene, e-mail marketing and deployment, fraud services, analytic capabilities, and consumer interactive services. In 2006, Experian demerged from GUS and became a publicly traded company on the London stock exchange to increase shareholder value and our growth potential. In the same year, Experian expanded its global presence by establishing a 100% subsidiary in India – Experian Services India Pvt. Ltd. Experian Services India applied to the Reserve Bank of India for licence to operate as a Credit Information Company in India in 2007. In 2009, Experian formed a joint venture in India with Axis Bank, Punjab National Bank, Union Bank of India, Indian Bank, Federal Bank, Sundaram Finance and Magma Fincorp to form Experian Credit Information Company of India Private Limited and applied for final license to the RBI. On 12 August 2010, Experian Credit Information company of India Private Ltd became the first CICRA licensed Credit Information Company in India to start operations.
Our Journey in India
2006: Established 100% subsidiary – Experian India Pvt. Ltd. •2007: Applied to RBI for licence to operate as a Credit Information Company
Launched Decision Analytics Business in India
2009: Received the provisional license from RBI
Formed JV with Axis Bank, Punjab National Bank, Union Bank of India, Indian Bank, Federal Bank, Sundaram Finance and Magma Fincorp to form Experian Credit Information Company of India Private Limited
Applied for final license to RBI
2010: Awarded full regulatory approval to start operations as a credit bureau in India
Launched Marketing Services
Launched Credit Bureau Operations
2011: Launched Business Information Reports
Launched Hunter with Axis Bank and ICICI Bank
2012: Launched Experian National Hunter with Axis Bank, ICICI Bank and HDFC Bank
Richard Fiddis, Managing Director, Strategic Markets, Experian PLC
Vikram Narayan, Chief Executive Officer and Country Manager, Experian India
Mohan Jayaraman, Managing Director, Experian Credit Information Company of India Private Limited
Damiano Cracolici, Head of Decision Analytics, Experian India
Naveen Bachwani, Head of Marketing Services, Experian India